FREQUENTLY ASKED QUESTIONS
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Yes, beginners are always welcome. We just ask that you arrive 10 minutes before your first class so we can give you an introduction to the reformer and help you feel confident before we start.
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No — our classes are inclusive of all levels. Your instructor will provide options and modifications throughout the class, so whether you’re brand new or more experienced, you’ll always be supported and challenged at the right pace.
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Right outside the studio, there are parking bays limited to 1 hour free parking, available on a first come, first served basis.
There’s also 1 hour free parking on neighbouring roads, giving you extra options.
Please check all signs and allow extra time to park when coming to class.
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Classes can be booked easily online through our website or booking app, available on both Apple App Store and Google Play. We recommend booking in advance as spaces are limited.
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Comfortable activewear that allows you to move easily. Grip socks are mandatory for safety and hygiene — you can bring your own or purchase them at the studio.
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For health and safety reasons grip socks must be worn at all times during class. If you've forgotten your socks you can purchase a pair at reception.
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We have a toilet inside the studio, which you can use for changing if needed, though we recommend arriving dressed and ready to get a sweat on!
Locker space is available for your belongings.
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As a small business, every booking matters, and we kindly ask all clients to respect our cancellation policy:
• Cancellations made more than 24 hours before your class:
Your class credit will be automatically returned to your account for future bookings.• Cancellations made within 24 hours of your class (or no-shows):
The class is non-refundable, and your class credit will not be returned.This policy helps us manage our schedule fairly and ensures every space can be filled. Thank you for supporting a small business and for your understanding.
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• If a class is full, you can add yourself to the waitlist.
• If someone cancels, MINDBODY will automatically add the next person from the waitlist up until 2 hours before the class starts.
What this means for you:
• If a spot opens more than 2 hours before class, you will be automatically added.
• If a spot opens within 2 hours of the class start time, you will not be automatically added.
This 2-hour lock window ensures you’re never pulled into a class last-minute without enough time to get ready or travel.
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Our classes are for 16+ only.
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For safety reasons, we do not allow participation in reformer classes during pregnancy. If you have an injury, please consult your doctor before attending and let your instructor know beforehand so we can provide safe modifications.
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Anyone post-natal must have been signed off by their medical practitioner before attending.
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Please contact us via email info@restandreform.com